FAQs

What is Synxpedi and why is it different from other foot care pedicure brands?

Synxpedi isn't your average foot care range picked up off a supermarket shelf. Every single product is developed with podiatric and professional expertise meaning the tools, treatments and formulas in this range are built to the standard you'd expect from an actual podiatry and salon appointment.

I have dry, cracked heels. Where do I even start?

Start here and start simple. The most effective routine for dry and cracked heels is a three-step system that works together: exfoliate, treat and maintain.

Use the Nano Glass Foot Smoother or 3-in-1 Electric Foot Polisher one to two times a week to clear the surface layer of dead skin. Apply the Miracle Foot Mask weekly for deep pharmaceutical-strength renewal. Then use the Diamond Luxe Heel Balm every single day to lock in moisture and maintain the results. That's it. Stick to it consistently and the transformation is real most people notice a difference within the first week.

Is the Miracle Foot Mask going to make my skin peel like those sock masks?

Absolutely not, and that's actually one of the things that makes it better. Those single-use sock masks force aggressive skin shedding by chemically damaging the outer layers. The dramatic peeling is your skin reacting to a shock, not a healthy renewal process.

The Miracle Foot Mask uses a balanced pharmaceutical-grade formula that works gradually and comfortably, delivering genuine exfoliation, hydration and renewal through consistent weekly use. No days of peeling skin. No having to stay home while your feet recover. Just progressively smoother, healthier feet week after week. Oh, and it's better for the planet too reusable booties and a multi-use tub versus a pile of single-use plastic after every treatment.

What's the best way to manage fungal nails or thick toenails at home?

Two words Precision Pen. The Synxpedi Precision Pen is specifically designed for fungal and thickened nails, with a wolfram steel nail head that thins and smooths the nail surface and crucially removes the hardened barrier that prevents topical anti-fungal treatments from penetrating. Use the Precision Pen to prepare the nail first, apply your anti-fungal product, then come back every few days throughout the treatment cycle to sand down the surface again. It makes every topical treatment significantly more effective. Pair it with the Synxpedi Toenail Clippers for trimming first and you've got a complete professional nail care routine at home.

Are Synxpedi pedicure and nail care electrical devices covered by a warranty?

Yes both the 3-in-1 Electric Foot Polisher and the Precision Pen come with a 12-month warranty covering manufacturing defects and functional issues under normal use. Professional-grade devices backed by professional-grade support. Full warranty details are on each product page.