Cracked, rough heels don't respond to a single product they need a system. Exfoliation alone leaves the skin exposed and unprotected. Moisturiser alone can't penetrate the thickened, hardened layers that have built up over time. The two steps work together, and when the right products are paired in the right order, the results are transformative.

The Nano Glass Foot Smoother buffs away the layer of dead, hardened skin that prevents active ingredients from penetrating. The Diamond Luxe Heel Balm then delivers 25% urea, hyaluronic acid, natural AHAs and BHAs and a complex of plant-based healing ingredients directly into the freshly exfoliated skin where they can actually reach the tissue that needs them most.

Ideal For:

  • Dry and cracked heels
  • Callus and rough skin on the heels and feet
  • Anyone who has tried moisturisers without seeing real results
  • A complete podiatrist-recommended heel care routine at home
  • A gift for anyone who spends long days on their feet
  • Year-round heel maintenance and skin health

Key Features

A Complete Two-Step Routine
Two products working in sequence to deliver what neither can achieve alone exfoliation first to remove the barrier, active hydration second to penetrate and heal. This is the routine podiatrists recommend for dry, cracked heels.

Podiatrist Recommended
Both products in the duo are podiatrist approved and recommended developed with professional expertise for safe, effective results at home without the need for a clinical appointment.

Visible Results from Day One
The combination of physical exfoliation and 25% urea active hydration produces an immediate and noticeable improvement in skin softness and texture from the very first use with progressive transformation over the following weeks of consistent use.

Best-Selling Products. Better Value.
The Heel Care Duo brings together our two most popular heel care products at a discounted bundle price professional-strength foot care that costs less together than it would apart.

Suitable for All Seasons
Whether winter cold is drying and cracking the heels or long days on your feet in summer are causing callus and roughness to build this duo is an all-year-round solution for consistently smooth, healthy heel skin.

Plant-Based & Australian Made
The Diamond Luxe Heel Balm is petroleum and paraben free, formulated with plant-based actives and proudly made in Australia to pharmaceutical quality standards.

Good To Know

What To Expect
  • Immediate softening and improvement in skin texture from the first use.
  • Progressive smoothing and healing of cracked heels over the first two to four weeks.
  • Consistently soft, healthy heel skin with ongoing weekly maintenance.
How To Use

Step 1 β€” Exfoliate (1–2 times per week)
Use the Synxpedi Nano Glass Foot Smoother to gently buff away dead, rough or hardened skin from the heels and any dry areas of the foot wet in the shower or dry as part of your routine. Removing this surface layer is the key step that allows the active ingredients in the balm to penetrate deeply and work effectively.

Step 2 β€” Hydrate & Heal (daily)
Apply the Synxpedi Diamond Luxe Heel Balm to clean, dry heels once per day massaging it gently into the skin until fully absorbed. For ongoing maintenance, use four to five times per week. The non-greasy formula absorbs quickly so you can apply and continue your day without waiting.

To Boost Results Further

  • After applying the balm particularly at night wear a pair ofΒ Synxgeli Heel SocksΒ to create an occlusive environment that enhances penetration and locks in hydration overnight for a noticeably softer result by morning
  • Once or twice a month, incorporate theΒ Synxpedi Miracle Foot MaskΒ into the routine for a deeper exfoliation and nourishment treatment applying the balm after the mask to lock in and extend the results

The Full Routine at a Glance

  • Daily:Β Apply Diamond Luxe Heel Balm massage into clean, dry heels
  • 1–2 x per week:Β Use the Nano Glass Foot Smoother before applying the balm
  • Nightly boost:Β Apply balm and wear Synxgeli Heel Socks overnight
  • Monthly:Β Use the Miracle Foot Mask for a deeper treatment session
Storage & Care Tips
  • Rinse the Nano Glass Foot Smoother thoroughly after each use and allow to air dry completely before storing
  • Store the Heel Balm in a cool, dry place away from direct sunlight with the lid tightly closed between uses
  • Keep both products out of reach of children
  • Do not apply the Heel Balm to open, broken or actively infected skin

Included in the Box

  • 1 x Diamond Luxe Heel Balm (tube)

  • 1 x Nano Glass Foot Smoother

FAQs

How quickly will I see results?

Most people notice softer, smoother heel skin from the very first use the combination of the Nano Glass Foot Smoother removing the surface barrier and the Diamond Luxe Heel Balm's 25% pharmaceutical-grade urea penetrating the freshly exfoliated skin delivers an immediately noticeable difference in heel texture and softness.

For established cracking and dryness, visible improvement in the depth and appearance of heel cracks typically develops within one week of consistent use filing one to two times per week and applying the balm daily. For the fastest results apply the Diamond Luxe Heel Balm generously before bed and wear the Gel Heel Socks overnight the occlusive environment significantly enhances balm penetration and delivers noticeably softer heels by morning. The key is consistency β€” daily balm application and regular filing compounds progressively, producing results that occasional use never delivers.

Is this heel care duo suitable as a gift?

Absolutely, the Heel Care Duo makes an excellent gift for anyone who struggles with dry or cracked heels, spends long days on their feet or simply wants to look after their foot health. A complete professional routine in one discounted bundle.

What if I'm not happy with the results?

The Diamond Luxe Heel Balm comes with a 100% money-back guarantee, if you're not completely satisfied with your results, contact us for a full refund, no questions asked.

Why do I need both products can't I just use the balm?

The balm delivers its best results on skin that has been exfoliated first. Thickened, dead skin on the surface acts as a barrier that significantly reduces how deeply the active ingredients particularly the 25% urea and hyaluronic acid can penetrate. Using the Nano Glass Foot Smoother first removes this barrier, allowing the balm to reach the tissue that actually needs the hydration and healing. The two products together produce results that are meaningfully better than either used in isolation.

Can I use the foot smoother and balm in the same session?

Yes and this is the recommended approach. Exfoliate with the Nano Glass Foot Smoother first, then apply the Diamond Luxe Heel Balm immediately after to nourish and protect the freshly exfoliated skin.